Content
1) Conclusion of travel agreement
2) Payment
3) Services
4) Changes in services and prices
5) Cancellation by the tour participant, changes in reservations, substitute persons
6) Cancellation and termination by the tour operator
7) Warranty rights
8) Limitation of liability
9) Obligation to provide assistance
10) Exclusion of claims and statutory limitation thereof
11) Legal venue
2. Payment
A deposit of 20% of the tour price and optional insurance rate becomes payable upon receipt of the confirmation of reservation. The tour operator has taken out insolvency insurance cover with R&V Insurance Company in order to protect customer monies. The insurance certificate will be sent together with the invoice and confirmation of reservation. The remaining tour price will be payable 4 weeks prior to the departure date. The travel documents will be sent out upon receipt of the remaining amount by the tour operator.
The deposit and remaining payment can be found in the confirmation of reservation. Payment must be made by bank transfer or debit advice procedure and reach our bank account free of charge.
Payment may also be effected by credit card. In this case the whole amount is due immediately after booking confirmation is received and will be deducted from the credit card account.
weather information