1) Conclusion of travel agreement
2) Payment
3) Services/additional agreements
4) Flight services
5) Changes in services and prices
6) Cancellation by the tour participant, changes in reservations, substitute persons
7) Cancellation and termination by the tour organizer
8) Termination of agreement due to exceptional circumstances
9) Tour organizer's liability
10) Warranty
11) Limitation of liability
12) Obligation to provide assistance
13) Exclusion of claims and statutory limitation thereof
14) Provisions relating to passports, visas and health
15) Invalidity of individual provisions
16) Legal venue
2. Payment
2.1. A deposit of 10% of the tour price becomes payable on receipt of the confirmation of reservation. We have take out insolvency insurance cover with R&V Insurance Company in order to protect customer monies. The insurance certificate will be sent to you together with the invoice and confirmation of reservation. The remaining tour price will become payable 4 weeks prior to the departure date The travel documents will be sent to you on receipt of the remaining amount by us or the organizer concerned.
2.2. The deposit and remaining payment can be found in your confirmation of reservation. Payment must be made by bank transfer. In exceptional cases, payment can also be made by direct debit, check, credit card or in cash.
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