Content
1) Conclusion of travel agreement
2) Payment
3) Services
4) Changes in services and prices
5) Cancellation by the tour participant, changes in reservations, substitute persons
6) Cancellation and termination by the tour operator
7) Warranty rights
8) Limitation of liability
9) Obligation to provide assistance
10) Exclusion of claims and statutory limitation thereof
11) Legal venue
4. Changes in services and prices
Any changes in or deviations from individual travel services specified in the original travel agreement are permissible only to the extent that they are of minor significance and do not impair the overall nature of the tour booked.
In the event of the period between conclusion of the agreement and the agreed departure date not exceeding 4 months, and in cases in which transport costs or the fees for certain services, e.g. harbor or airport fees, are raised or exchange rates applicable to the tour change, the tour operator reserves the right to amend the tour price quoted and confirmed in the confirmation of reservation to an amount that corresponds to the resultant increase per person/seat in travel costs.
In cases involving post-reservation changes in the tour price or an essential travel service, the tour organizer must inform the party who has made the reservation without delay, but at the latest 3 weeks before departure. Price increases after this date are impermissible. In cases involving price increases of more than 5% or a major change in an essential travel service, the party who has made the reservation is entitled to withdraw from the agreement without a fee or to demand participation in a journey of at least equivalent nature, to the extent that we are in a position to offer him/her such a journey at no extra cost. The latter must assert such rights immediately upon receipt of the tour organizer's communication regarding the price increase or change in travel service.
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